Every business uses lots of business memos, and a lot of them nowadays are sent by email which makes them even more ubiquitous.
Everybody wrote them the way they considered appropriate. There is such a thing as faxing via computer of course, but it is so close to email it should probably be treated like one.
However, Dixie does think fax machines are still useful in a lot of cases.
But so are a lot of different business documents and forms. In such cases Dixie would say that a merge of business correspondence with business documents occurs, and such reports can be treated as a piece of business correspondence.
But in general, Dixie would leave resumes and reports out and she doesn't plan to cover them on her site.
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But it is probably even more important than business letters nowadays though it does not substitute them, and probably won't for quite some time.
How could we have lived and even conducted business without email?!
They appeared around 1920s and are much "younger" than business letters.
This is probably the reason why they usually sound more human (even cats like this fact, Dixie knows).