Automated teller machine network pricing-a review of the literaturefree download ABSTRACT Automated teller machines (ATMs) have altered the relationship between banks and their depositors, as well as the competitive relationships among banks.
In this paper, I survey the literature to describe the ways that ATMs have influenced these aspects of An empirical study of automated teller machine service quality and customer satisfaction in Pakistani banksfree download ABSTRACT The study investigates significant dimensions of ATM (automated teller machine) service quality and its effect on customer satisfaction.
In the implementation, ATM card and PIN become general security mechanism in ATM.
However, some people feel this Demography Based Automated Teller Machinefree download ABSTRACT Automated Teller Machine (ATM) is a widely deployed and used system to cater the banking needs of the user.
Questionnaire was used to collect the data from a convenience sample of 500 customers of multinational and national banks.
Research Usability of a virtual reality environment simulating an automated teller machinefor assessing and training persons with acquired brain injuryfree download ABSTRACT Objective: This study aimed to examine the usability of a newly designed virtual reality (VR) environment simulating the operation of an automated teller machine (ATM) for assessment and training.
A structured questionnaire gleaned from the literature and focused group studies was used to collect data from 530 ATM customers of 15 banks in Ghana.
Descriptive statistics, exploratory and confirmatory factor analysis, as well as multiple regression, were used to identify the relative importance of the dimensions of ATM service quality.