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There is a system approach to problem-solving that includes five steps: The correct definition of the problem is the right step towards it solving.This is a very important stage, that directly influences how you try to solve it.For example, you’ve received a critical comment from one of your users/clients.
Clarify the Problem Right at the beginning, you ask the question, “What exactly is the problem? The effective executive uses this type of communication to focus on where the company and the individuals are going, and what can happen in the future – the only part of the equation over which anyone has any control.
” Clarity of definition will resolve 50% of the issues before they go any further Think About the Future When discussing a problem, be sure to focus on the future over the past. Focus On the Solution A second element in effective problem solving communications, is for you to talk about the solutions instead of talking about the problems.
About Brian Tracy — Brian is recognized as the top sales training and personal success authority in the world today.
He has authored more than 60 books and has produced more than 500 audio and video learning programs on sales, management, business success and personal development, including worldwide bestseller The Psychology of Achievement.
It is for you to keep the attention of the individuals in the meeting focused on the possible solutions and what can be done rather than what has already happened.
The discussion of solutions is inherently positive, uplifting and has a tendency to release creativity amongst the group.Developing problem-solving skills will improve teamwork and ability to deal with complex situations.Team collaboration aimed at solving business problems will be your source of power regardless of what simple exercises, fun games or a scientific method you’ll choose for this aim.The more positive your language is, the more confident and optimistic you will be when approaching any difficulty. A decision without a deadline is a meaningless discussion. And the faster you will develop your capacity to achieve even more in the future.The more creative and insightful you will be in identifying creative solutions and breakthrough ideas. If it is a major decision and will take some time to implement, set a series of short-term deadlines and a schedule for reporting. The faster you move in the direction of your clearly defined goals, the more creative you will be. You can solve any problem, overcome any obstacle or achieve any goal that you can set for yourself by using your wonderful creative mind and then taking action consistently and persistently until you attain your objective.Any problem-solving activity includes problem defining, clarifying its causes, setting priorities, choosing alternatives for a better solution, and directly implementing this solution.The ability to timely resolve internal and external product and team problems and make responsible decisions is what any junior PM should learn at the start of career.People who throw themselves at their problems often become frantic and confused. Before you implement the decision, ask, “What’s the worst possible thing that can happen if this decision doesn’t work? Accept complete responsibility for implementing the decision.They take a haphazard approach to thinking, and then they are amazed when they find themselves floundering and making no progress. Instead of using the word problem, use the word situation or call it a challenge or an opportunity. ” If your solution doesn’t work be ready to accept that and try something else. Many of the most creative ideas never materialize because no one is specifically assigned the responsibility for carrying out the decision.A discussion of problems is inherently negative, de-motivating and tends to inhibit creativity.You can become a positive thinker simply by becoming a solution-oriented person rather than a problem-oriented person.